Select Service Properties Do It All—Meet the Platform That Helps Them Thrive

Select service properties are the hospitality industry’s sweet spot. Drawing from a wide consumer base, they have the ability to meet customers in the middle. They often offer guests nice rooms that compete with full-service hotels and a selection of amenities, like a banquet hall and an on-site restaurant.

Select service properties are often run by fierce teams, or sometimes even just one champion. Each team member must wear many different hats to serve the needs of every department, whether they’re acting as the general manager, director of marketing, sales representative, or finance director—you name it.

Similar to working for a startup, individuals running select service properties have the opportunity to play many different roles, meaning no two days ever look the same. While this can be a great experience, it also comes with its challenges. For instance, team members are often responsible for knowing and operating countless different systems, from group booking software to credit card authorization tools.

Juggling multiple different software can be time-consuming and burdensome, which adds more work to the already-full plates of select service team members. But that doesn’t have to be the case. ROH, the purpose-built platform for hospitality groups and their properties, solves many of those needs in just one system, making it easier and faster to get the job done.

How ROH benefits select service properties

No matter what role you play at your select service property at any given time, ROH will save you time and improve conversions, resulting in positive business growth and increased team efficiency.

Take a look at how ROH helps the various roles in select service hospitality teams:

Finance:

• Stay in control with smart workflows and features built for hospitality
• Secure payments faster with branded, mobile-friendly invoices and contracts
• Never chase down a payment again with the ability to auto-charge stored cards on file per your contract schedule.
• Save valuable time by offloading chargebacks, refunds, and disputes to our team of experts (if you’d like)

Sales: 

• Convert more customers by touting flexible, digital payment options
• Send and receive mobile-friendly contracts digitally with just a click
• Secure payments easily for your customers with a set-it and forget-it system
• Use seamless card on file capabilities to quickly collect payment from returning customers

General Managers:

• Unlock cross-property reporting for a full picture
• Gain valuable insight into invoices, contracts, payments, and more
• Mitigate risk with secure data—ROH is PCI DSS Level 1 Compliant
• Keep staff members satisfied with smart workflows and time-saving features

Marketing:

• Access branded, mobile-friendly contracts that feel familiar to clients
• Spotlight your property to qualified prospective clients through exclusive marketing support from our team
• Make our marketing efforts yours and tap into a community of 100 million monthly social impressions

That’s only the beginning. Learn why the top select service properties trust ROH to drive transformative growth and increase team efficiency by scheduling a quick demo.